Refund policy

Refund Policy

All ticket sales are final, and we do not offer refunds. Tickets can be moved to another session for $10 per ticket with 24 hours' notice or more, or $20 per ticket inside 24 hours. Moving to a different time at the same venue on the same day is free. To move your ticket, email general@dogasydney.com.au. Tickets can also be transferred to another attendee if you can't make it. If you are unable to attend, please let us know as soon as possible.

Class Cancellations

Occasionally, we may need to cancel a class due to low attendance or unforeseen circumstances. If this happens, we’ll notify you at least 48 hours before the event. You can choose to reschedule for another date or receive a full refund.

No-Show and Late Arrival Policy

Please arrive 10 minutes early to ensure a smooth check-in. We allow a 15-minute grace period for late arrivals. After this, entry will not be permitted to avoid disrupting the class.

Tickets are non-refundable and non-transferable if you miss the grace period or do not show up.