Terms of service

1. Definitions

  • Activity: any yoga, fitness, wellness, or related session operated by Doga Sydney in which puppies are present.

  • Breeder Partner: a licensed dog breeder who has entered into a formal agreement with Doga Sydney to supply puppies for Sessions.

  • Participant: any person who books, attends, or participates in a Session.

  • Session: a single class, event, or booking operated by Doga Sydney.

  • Venue: any third-party premises at which Doga Sydney operates a Session.


2. Booking and Payment

  1. All bookings are made online through Doga Sydney's ticketing platform. Bookings are confirmed upon receipt of full payment.

  2. Prices are as displayed on the booking platform at the time of purchase. Doga Sydney reserves the right to amend pricing for future Sessions.

  3. Refunds and Transfers: Tickets are non-refundable except as required by the Australian Consumer Law. Transfers to an alternative Session date may be requested up to 48 hours prior to the commencement of the booked Session, subject to availability and a $10 rebooking fee per ticket. Requests within 48 hours of the Session will be treated as a cancellation without refund.

  4. In the event that Doga Sydney cancels a Session, participants will be offered a full refund or transfer to an alternative Session.


3. Health, Safety and Eligibility

  1. Participants must be in a state of general health fit to participate in yoga and to be in close proximity to live animals.

  2. You must not attend a Session if you are displaying symptoms of illness including fever, coughing, vomiting, or diarrhoea.

  3. Allergy and Immune Disclosure: If you have a known allergy to dogs, dog dander, or any animal-related allergen, or if you have a compromised immune system or are undergoing immunosuppressive therapy, you must disclose this to Doga Sydney prior to booking. Doga Sydney does not warrant that its Sessions are safe for individuals with such conditions and strongly recommends you seek independent medical advice before attending.

  4. Participants under 15 years of age must be accompanied by a parent or legal guardian throughout the Session. The guardian is responsible for the conduct of the minor at all times. Unless an exception has been made by Doga Sydney management, all children under the age of 15 must be accompanied by an adult ticket-holder in addition to their own ticket (minimum 1 adult for every two children).

  5. Pregnancy: if you are pregnant, you attend the Activity at your own risk. Doga Sydney recommends you obtain medical clearance prior to participating.


4. Hygiene and Biosecurity

  1. Doga Sydney operates a mandatory hygiene and biosecurity protocol at all Sessions, including:

  • sanitisation of all studio surfaces, mats, and equipment with veterinary-grade F10 disinfectant before and after each Session;

  • mandatory sanitisation of participant footwear and outer clothing upon entry using a Parvo-specific sanitisation spray;

  • exclusion of puppies from Breeder Partners whose animals have displayed illness symptoms within 14 days of the Session.

  1. Participants must comply with any hygiene or biosecurity instruction issued by the facilitator.

  2. Participants must wash or sanitise their hands before and after interacting with puppies.

  3. Canine Parvovirus Notice: Canine Parvovirus (CPV) is a highly contagious viral disease. Doga Sydney implements a vaccination confirmation protocol with all Breeder Partners and the biosecurity measures described above. However, no biosecurity protocol eliminates all risk of transmission. Participants who have dogs of their own are encouraged to exercise appropriate caution and ensure their own pets are fully vaccinated prior to attending.

  4. Doga Sydney reserves the right to refuse entry to any participant who appears unwell or who is not complying with the biosecurity requirements.


5. Puppy Interaction Rules

All participants must comply with the following rules at all times during a Session. These rules exist to protect the welfare of the puppies and the safety of participants.


  1. Do not pick up, carry, lift, or restrain any puppy unless explicitly instructed to do so by the class facilitator.

  2. Do not apply direct pressure to any puppy's joints, spine, neck, or abdomen.

  3. Do not feed any puppy human food, drink, chewing gum, confectionery, or any other substance.

  4. Do not bring any food, treats, or animal-related products into the studio without prior authorisation from Doga Sydney.

  5. Do not approach, touch, or attempt to interact with a puppy that appears distressed, fearful, or unwell.

  6. Do not use flash photography, loud noises, or other stimuli likely to distress the puppies.

  7. Do not remove, attempt to remove, or permit any puppy to exit the designated studio space.

  8. Immediately notify the facilitator if a puppy appears unwell, is injured, or displays unusual behaviour.


Breach of any puppy interaction rule may result in immediate removal from the Session without refund. Doga Sydney may, at its discretion, seek to recover costs associated with injury to a puppy caused by a participant's breach of these rules.


6. Animal Welfare

  1. All puppies participating in Doga Sydney Sessions are sourced exclusively from Breeder Partners under formal written agreements. Breeder Partners warrant that puppies are healthy, vaccinated in accordance with current veterinary guidelines, and fit for public interaction.

  2. Puppies are not owned by Doga Sydney, are not permanently housed at any Venue, and are returned to their Breeder Partner following each Session.

  3. Doga Sydney does not accept responsibility for the health, condition, or behaviour of any puppy beyond the reasonable implementation of its biosecurity and care protocols.

  4. In the event that a puppy becomes unwell during a Session, the facilitator has authority to remove the puppy from the studio immediately. The Session may continue at the facilitator's discretion.


7. Venue Rules and Conduct

  1. Participants must comply with all rules and reasonable directions of the Venue operator.

  2. Doga Sydney is not responsible for loss of or damage to personal property brought to a Session.

  3. Participants must not cause damage to Venue property. Any damage caused by a participant (whether to the Venue or to studio equipment) may be recovered by Doga Sydney.

  4. Doga Sydney reserves the right to remove any participant from a Session without refund where the participant's conduct is unsafe, disruptive, or in breach of these Terms.


8. Limitation of Liability

  1. To the maximum extent permitted by law, Doga Sydney's total liability to any Participant in connection with any Session is limited to the ticket price paid by that Participant for the relevant Session.

  2. Doga Sydney is not liable for any indirect, consequential, special, or economic loss, including loss of income, loss of enjoyment, or psychological injury, except where liability cannot be excluded under the Australian Consumer Law.

  3. Nothing in these Terms limits Doga Sydney's liability for personal injury or death caused by gross negligence or fraud.

  4. Insurance Notice: Participants are encouraged to hold appropriate personal accident or travel insurance for their attendance at Sessions. Doga Sydney does not warrant that it carries insurance covering all participant risks described in these Terms or the Waiver.


9. Photography, Recording and Intellectual Property

  1. By attending a Session, you consent to Doga Sydney and its authorised agents photographing and recording video of the Session, including images in which you may appear. Consent is provided via the Participant Waiver.

  2. Doga Sydney grants participants a personal, non-commercial licence to photograph and record video during Sessions for personal use only. You must not tag Doga Sydney in any content that is defamatory, misleading, or in breach of any applicable law.

  3. If you publish Session footage or images publicly, you grant Doga Sydney a licence to re-share that content for promotional purposes.


10. Privacy

  1. Personal information collected by Doga Sydney (including name, contact details, and health declarations) is handled in accordance with the Privacy Act 1988 (Cth) and Doga Sydney's Privacy Policy.

  2. Personal information is used to administer bookings, manage Sessions, comply with legal obligations, and, where consent is provided, for marketing communications. Doga Sydney does not sell personal information to third parties.

  3. Health and allergy declarations made in the Waiver are retained for the purpose of managing participant safety and may be used in the event of an incident or insurance claim.


11. Amendment and Currency of Terms

Doga Sydney may update these Terms from time to time. The current version will be published at www.dogasydney.com.au/terms. Your continued attendance at Sessions following publication of updated Terms constitutes acceptance of those Terms.


12. Governing Law and Disputes

These Terms are governed by the laws of New South Wales, Australia. Any dispute arising under or in connection with these Terms is subject to the exclusive jurisdiction of the courts of New South Wales. Doga Sydney encourages participants to raise any concerns directly with us in the first instance at hello@dogasydney.com.au.


13. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be severed and the remaining provisions will continue in full force and effect.